If that doesn’t work, such as if you can’t open any Office apps, then you can find it by opening the Library, then the “Application Support” folder within that, then the “Microsoft” folder, and finally the “MAU2.0” where the app resides. You can get to it by opening any of the Office app, such as Word, and then hitting “Help” in the menu bar, and “Check for Updates”. Microsoft has an auto-update tool packaged with the Office Suite that check for and will install updates to the Office apps either manually or automatically. So my next thought was to… 2: Update the Office Suite So the issue was not with Office as a whole. Naturally I started with Word and didn’t find any issues opening it, typing in it, or saving documents. The professor’s only issue was with Outlook, but she hadn’t tried the other Microsoft apps. The troubleshooting steps were interesting for this one, so follow me through the process. Be sure to install any available updates for the application and OS X.” You may need to reinstall the application. Check with the developer to make sure Microsoft Outlook works with this version of OS X. “Microsoft Outlook cannot be opened because of a problem. She hadn’t been at her Mac in a several months (pandemic and all), and now when opening Outlook it would barely even bounce before crashing and popping up an error message that read, There is a known issue with Apple’s macOS 10.13 and Office 2016 for Mac applications specific to proxy networks and Outlook for Mac. Contact your local network administrator for more information about your network settings and go here for a possible workaround.The week before, in my day job as an IT technician, I received a request to help a professor with her Microsoft Outlook app. What if my Office 2016 for Mac applications continue to crash?
Microsoft 365 is designed to work best with Office 2016 for Mac.
You can also get the latest update from our Release notes for Office for Mac. Go to the Help menu and click Check for Updates to launch the Microsoft AutoUpdate tool. How do I know if my software is out of date? To update your Mac operating system software, follow the instructions found on the Apple support website: or through your company’s standard software distribution process. To mitigate Outlook 2016 for Mac stability issues, users should keep their Mac operating system software and Outlook software up to date.
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